Job title: Inside Sales Manager
| Department | Sales / Business Development |
|---|---|
| Location | [City, State] / [Remote/Hybrid/On-site] |
| Employment type | [Full-Time/Part-Time/Contract] |
| Reports to | Head of Sales / Sales Director |
Job summary
An Inside Sales Manager leads a team of sales professionals focused on remote selling, lead generation, and customer engagement. This role is critical for driving revenue growth by converting leads into opportunities and nurturing customer relationships via phone, email, and digital channels.
We are seeking a dynamic and target-driven Inside Sales Manager to lead our internal sales team. The ideal candidate will be responsible for setting sales goals, managing pipelines, mentoring team members, and implementing strategies to achieve revenue targets. Strong communication, data-driven decision-making, and leadership skills are key for success in this role.
Key responsibilities
- Lead and manage the inside sales team to meet or exceed sales targets.
- Develop and implement effective sales strategies, workflows, and scripts.
- Assign and monitor team KPIs such as lead conversion, call activity, and closure rate.
- Use CRM tools to manage and analyze lead pipelines and sales performance.
- Coach team members on best practices for outreach, pitching, objection handling, and deal closure.
- Collaborate with marketing to ensure lead quality and alignment with campaigns.
- Conduct regular sales reviews, pipeline meetings, and performance evaluations.
- Ensure high levels of customer satisfaction through timely follow-up and support.
- Recruit, train, and onboard new inside sales executives.
- Report sales metrics and forecasts to senior management.
Skills required
- Bachelor’s degree in Business, Marketing, or a related field.
- 4–6 years of inside sales or telesales experience, including at least 1–2 years in a leadership role.
- Strong knowledge of B2B sales, lead nurturing, and digital outreach strategies.
- Proficiency with CRM systems (e.g., Salesforce, HubSpot, Zoho).
- Excellent verbal and written communication skills.
- Ability to analyze data and make strategic decisions.
- Team management and coaching experience.
Qualifications and experience
- Experience in SaaS, IT services, or HR tech sales.
- Understanding of consultative selling and solution-based selling models.
- Knowledge of sales automation tools and dialers.
- Prior experience in a high-growth startup or scale-up environment.
What we offer
- Competitive base salary with incentive/commission structure.
- Supportive, fast-paced, and collaborative work environment.
- Training programs and learning opportunities for career growth.
- Performance recognition and team-building events.
- Flexible work models depending on role and location.
About the company
[Two or three lines about your company: what you do, your mission and what it is like to work with you]
How to apply
Send your resume to [email address] or apply at [careers page link].
Replace the parts in [brackets] with your own details before posting.
