Team

A Chartered Accountant with 15+ years of experience across finance, taxation, audits, strategic advisory, and SaaS business operations, I currently drive as Co-Founder & CFO at Zimyo, a leading HRMS and payroll platform.

My journey spans leadership roles in consulting firms and scaling high-growth startups, with expertise in financial strategy, customer success, compliance, and business transformation.At Zimyo, I have been associated since 2020 and have played a key role in strengthening financial operations, driving profitability, and scaling customer success and support functions globally. Some key milestones include enabling positive cash flow through advance billing models, achieving positive NRR, supporting the company’s funding journey from Seed to Series A, scaling operations for 2,000+ customers, and contributing to 100%+ YoY revenue growth.

Currently, I lead Zimyo’s Finance and Domestic Operations, focusing on profitability, strategic growth, operational excellence, customer success, and building scalable processes to support long-term organizational growth.

I’m Sangeeta Ahlawat, Senior Vice President – Customer Success at Zimyo. Over the last 14+ years, my journey has been shaped at the intersection of Customer Success, Support, Operations, HR, and Product—building experience across functions that contribute to creating stronger customer experiences and scalable business growth. My approach to leadership has always been rooted in practical experience and understanding business challenges from multiple perspectives.

At Zimyo, I’ve had the opportunity to grow across the complete customer journey customer-facing operations to strategic leadership responsibilities. Over the years, I’ve worked on translating customer feedback into scalable solutions, converting operational insights into product improvements, and ensuring decisions are aligned with both customer expectations and business realities. This cross-functional exposure has helped me build a deeper understanding of customer challenges, operational complexities, and sustainable growth strategies.

My experience across support, operations, analytics, people strategy, and product functions has shaped how I approach leadership today. I believe strong customer relationships are built through trust, clarity, and the ability to solve problems proactively while creating systems that scale effectively.

I’m Anukaran Dhaawan, Senior Vice President of Business at Zimyo, where I lead go-to-market strategy across inbound sales, business development, and international expansion. Over the last 11+ years in B2B SaaS and HRTech, I’ve built my career around one core question: how do you scale something that truly lasts?

My journey has given me the opportunity to work across different business environments. Before joining Zimyo, I co-founded RGB Ops Pvt. Ltd., a branding and web solutions agency, and also worked with Deloitte in cybersecurity consulting experiences that shaped my understanding of both startup agility and enterprise-scale execution.

At Zimyo, I lead the inbound sales function, drive international growth initiatives across GCC and the US markets, and have contributed to expanding our global customer base to 500+ organizations.For me, sustainable business growth starts with solving real customer challenges and that philosophy continues to shape how I approach building teams, driving growth, and creating long-term impact.

I’m Manish Kumar, Vice President at Zimyo with a journey rooted in technology, innovation, and building systems designed to scale. I began my career as a Software Engineer, focusing on backend development and building reliable, high-performance systems. Over time, my passion for solving complex technology challenges and creating scalable solutions helped me transition into technology leadership roles.

At Zimyo, I’ve had the opportunity to contribute to strengthening our HRMS platform by focusing on product scalability, system stability, and building technology that is reliable, efficient, and future-ready. My work has centered around creating strong engineering foundations that can support growth while ensuring a seamless experience for customers. Over the years, I’ve led initiatives around backend optimization, scalable architecture, and real-time processing systems that have contributed to improving platform performance and operational efficiency.

Today, as Vice President, I lead engineering, product innovation, technology strategy, and scalable solution development. My focus remains on building technology that not only solves challenges for today but also creates a foundation for long-term growth and innovation.

I’m Mrinal N. Mewati, Vice President – Customer Success at Zimyo where I focus on strengthening customer success initiatives for the SMB market while building scalable systems, driving recurring revenue growth, and creating strategies designed for long-term impact. Over the last 7+ years, my journey has been centered around building operational excellence while ensuring customer success remains at the core of business growth.

At Zimyo, I’ve had the opportunity to grow across multiple facets of customer operations from building support frameworks and strengthening cross-functional processes to leveraging customer insights that contribute to meaningful product improvements. My journey here has evolved alongside Zimyo’s own growth story shaped by curiosity, ownership, and a consistent drive to create impact beyond defined responsibilities.

Beyond operational strategy, I’ve also contributed to strengthening Zimyo’s market presence through community-building initiatives and brand-focused engagements aimed at expanding our industry footprint and building stronger connections within the ecosystem. For me, customer success is not just about supporting customers it’s about building experiences, strengthening relationships, and creating systems that help businesses grow sustainably.

I’m Prabhat Shukla, VP of Customer Success at Zimyo. I started my career in revenue-focused roles, but over time, my curiosity about how businesses function end-to-end led me toward the HR domain, with a long-term vision of building and scaling businesses that create lasting impact.

I joined Zimyo during its early growth phase, where I had the opportunity to contribute across multiple areas as the company evolved. Over the years, I’ve been closely involved in building HR products, leading enterprise implementations, and helping create additional growth opportunities for the business. Today, I lead the Enterprise Customer Success function, where my focus remains on customer value, retention, and sustainable growth.

For me, customer success goes beyond solving problems it’s about building trust, creating value, and growing alongside customers. Today, i lead Zimyo’s Enterprise Customer Success team focused on delivering the highest revenue impact with a highly focused customer base.

I’m Tarun Rai, an HR and business professional with experience across people operations, strategic HR management, employee engagement, and organizational development. Over the years, my focus has been on building people-centric processes, strengthening workplace culture, and creating structured HR practices that contribute to both employee experience and business growth.

At Zimyo, I’ve been closely involved in scaling people processes, managing critical employee lifecycle functions, and supporting leadership initiatives aligned with organizational growth. My journey has included working across HR operations, talent management, employee relations, and cross-functional collaboration to build systems that help teams perform and grow effectively.

As part of the management team, I currently contribute toward strategic HR initiatives, workforce planning, policy implementation, and enhancing the employee experience across the organization. I believe strong businesses are built by strong teams, and my approach continues to center around operational excellence, proactive execution, and fostering a people-first culture that supports long-term growth.

I am Shubham Kumar Vice President, Engineering, a full-stack mobile engineering and product infrastructure leader with 8+ years of experience building scalable systems that power real-world workforce operations. At the intersection of engineering precision and product thinking, I bring a rare ability to translate technical complexity into seamless user experiences at scale.

Over 6+ years at Zimyo, I have grown from crafting the core Android foundation of the platform to owning entire product verticals Mobile, Performance Management (PMS), Recruitment (ATS), Learning (LMS), and DevOps. My journey mirrors Zimyo's evolution: every layer I have touched has been built with ownership, engineered for scale, and refined through relentless iteration.

Rooted in a strong B.Tech foundation from UPTU and early professional stints across client-facing and enterprise product environments. Today, I am actively pushing the frontier exploring AI integration, predictive systems, and backend automation with a clear conviction that the best engineering is invisible, impactful, and always one step ahead of what the business needs next.

I am Sandeep Yadav, a Customer Success professional with a proven track record of transforming complex enterprise relationships into long-term growth partnerships. My journey in Customer Success has been driven by a deep commitment, and my expertise spans enterprise account management.

My association with Zimyo has been truly transformative and enriching. It has provided me with invaluable opportunities to deepen my expertise in the Customer Success domain while working with enterprise clients who demand excellence.

I lead the Enterprise (E1) segment in Customer Success at Zimyo, focusing on client retention, account growth, operational stability, and value delivery. My role involves managing enterprise relationships, aligning client goals with product capabilities, and driving adoption initiatives that maximize ROI while building strong, long-term partnerships.

I am Vikas Panwar, Assistant Vice President - Customer Support, driving service excellence with a strong strategic vision and a customer-first mindset. In my role, I lead the design and execution of high-impact strategies to resolve customer tickets efficiently, while ensuring accuracy, speed, and clarity in every interaction.

I am deeply focused on strengthening SLA adherence and consistently improving CSAT, with the goal of delivering a superior customer experience. Also, i take ownership of critical escalations, handling them with a solution-oriented and decisive approach to build trust and long-term customer relationships.

With a sharp focus on process optimization and continuous improvement, I ensure that the support function not only resolves issues effectively but also creates measurable value for both customers and the organization.

I am a customer success and support leader with over 13 years of experience in building, scaling, and leading high-performing teams across dynamic, customer-centric environments. My professional journey has been defined by a consistent focus on delivering exceptional customer experiences while driving operational excellence and sustainable business outcomes.

Currently, I am associated with Zimyo, where I have been contributing to the Customer Success function for the past 1.8 years, leading the Small Business segment. In this role, I partner closely with clients to ensure seamless onboarding, effective product adoption, and long-term engagement, with a strong focus on retention and value realization.

My leadership approach is grounded in empathy, accountability, and bias for action. I believe in empowering teams, fostering a culture of ownership, and enabling individuals to perform at their highest potential.

I’m Upasana, and my journey with Zimyo has been truly meaningful. I have always believed that HR is about people first, their growth, their challenges, and their everyday experiences at work. That belief is what motivates me in everything I do.

At Zimyo, I work closely with clients to understand their diverse needs and help them simplify their HR processes through thoughtful, technology-driven solutions. What makes me happiest is seeing a client feel relieved when a complex process becomes smooth and manageable.

Knowing that my work helps create better workplaces gives me a strong sense of purpose. I chose Zimyo because of its vision to make HR smarter while keeping it human. For me, it’s not just about implementation; it’s about building lasting partnerships and growing together with the organizations we support.

Over the past three and a half years at Zimyo, I have grown from an Executive to a Senior Manager in Customer Success, an achievement that I’m truly proud of. Zimyo has been more than just a workplace for me; it has been a family. I have spent countless hours with my colleagues, who eventually became friends and an essential part of my journey.

This organization has played a significant role in shaping both my personal and professional growth. Before joining, my career direction felt uncertain, but Zimyo provided the clarity and path I needed to move forward with confidence. Today, I lead the Enterprise E2 team, working closely with some of the biggest names associated with Zimyo. My focus has always been to deliver exceptional support and ensure that every client experience goes beyond being just transactional.

I am truly grateful for the journey so far and excited for everything ahead.

With over five years of experience in sales, I currently serve as Senior Manager, Domestic Business at Zimyo. My professional journey has been driven by a passion for building strong client relationships and driving growth through innovative HR technology solutions.

I joined Zimyo in November 2022 as a Business Development Executive and gradually progressed through roles including Senior Executive, Assistant Manager, and Business Development Manager before reaching my current leadership position.

Over the past three years and five months, this journey has been defined by resilience, learning, and continuous growth. I have contributed to expanding Zimyo’s market presence, strengthening client partnerships, and helping organizations simplify HR processes through automation.

Today, I lead the Domestic Business Development function, driving strategic initiatives that help organizations adopt HR technology with confidence and ease.

I am a strategic technology leader with a strong belief that the right platforms can redefine how organizations attract and develop talent. My professional journey has been driven by building scalable, future-ready systems that create measurable business impacts and enable long-term growth.

At Zimyo, I have played a key role in shaping and strengthening our Recruit and Learn ecosystems. Along with driving product evolution and platform scalability, I have led the integration of AI-driven capabilities to enhance hiring intelligence, learning personalization, and overall user experience.

Key milestones in my journey include leading critical platform enhancements, embedding AI-powered innovation within our core systems, and fostering cross-functional alignment to accelerate product advancement. Currently, as Senior Manager, I lead the strategic direction and execution for Recruit and Learn, ensuring our solutions remain agile, intelligent, and aligned with Zimyo’s vision for the future.

I currently serve as Manager, Business Development at Zimyo and am part of the Domestic Business Team. My journey with the organization began in October 2023 as a Business Development Executive.

Since then, my role has evolved through consistent learning, performance, and a growing focus on strategic business development and client engagement.

At Zimyo, I work with organizations across different industries to understand their HR and operational challenges and help them adopt technology-driven solutions that improve efficiency and employee experience.

A key milestone in my journey has been progressing to the role of Manager- Business Development while contributing to the expansion of Zimyo’s presence in the domestic market. Currently, my focus is on driving new business opportunities, strengthening client partnerships, and helping organizations streamline their HR processes through Zimyo’s platform.

My journey in business development started as an Executive at Zimyo, driven by a simple goal: understanding client needs and delivering solutions that truly make a difference. With curiosity, dedication, and a passion for building meaningful relationships, I grew through the ranks – Senior Executive, Assistant Manager, and now Business Development Manager.

Along the way, I’ve learned that every opportunity is a chance to create impact; whether it’s identifying high-potential leads, engaging with clients, or crafting HR technology solutions that simplify and transform workplaces.

Helping organizations streamline processes, strengthen partnerships, and embrace innovation has been both challenging and incredibly rewarding. Today, I focus on driving strategic growth, building lasting relationships, and empowering organizations to adopt smarter, more efficient HR solutions. I believe that when technology meets a people-first approach, workplaces become more agile, transparent, and human-centered – a vision I’m proud to contribute to at Zimyo

I am Pawan Gupta, a tech enthusiast with a strong foundation in building scalable, impactful software solutions. My professional journey spans full-stack development and product-driven engineering, with a consistent focus on quality, performance, and business alignment.

I joined Zimyo in February 2024 and have grown alongside the organization during its rapid evolution. Over the last two years, I progressed from Senior Software Engineer to Assistant Manager and currently serve as Manager, reflecting both my technical contributions and leadership responsibilities.

At Zimyo, I have played a key role in designing and scaling core product modules, improving system reliability, and supporting other teams. Today, I lead initiatives focused on building robust and scalable platforms, driving engineering excellence, and aligning technology outcomes with business goals.