The definition of experience is an event, situation, or series of events that affect someone or something. Candidate experience is the total of all the events, situations, and experiences that a candidate has encountered while they are engaged in looking for a job.
Most companies view their candidate experience as a key differentiator in their recruitment process. They understand that if they can create an exceptional experience for candidates, they will be more likely to attract top talent and reduce employee turnover rates.
Some common ways that companies improve candidate experience include providing clear and concise information about the job opening, conducting interviews promptly, and providing feedback to candidates after each stage of the recruitment process.
A recent study found that a bad candidate experience can cost a company $1,600 per hire. To improve the candidate experience, you need first to understand what is causing your candidates to have a poor experience.
Some of the most common reasons for a bad candidate experience are long application processes, lack of communication from the hiring team, being passed over for a position after interviewing, and being told they were not selected for the job but not given any feedback.
If you want to improve your company’s candidate experience, start addressing these issues. Make sure your application process is quick and easy to complete, and keep candidates informed of their status.