Key Responsibility Areas (KRA) | Meaning and Definition

What does KRA for employees mean?

KRA stands for Key responsibility Areas. It is an area where they are responsible for a specific task or element of their job. This could be customer service, marketing, sales, finance, HR, etc. KRAs help defines an employee’s job roles and responsibilities within a company and can aid in setting measurable goals. Having KRAs can hold employees accountable and help managers assess an individual’s performance. Overall, having KRAs can improve communication and productivity within a company. 

Benefits of KRA

There are many benefits to kra performance for employees. Here are some of them:

  1. Increased clarity and focus: When employees know their specific responsibilities, they can focus on those things and produce better results.
  2. Greater accountability: Employees with specific key responsibility areas are more likely to be held accountable for their work. This can lead to improved performance and productivity.
  3. Easier delegation of tasks: When managers know which tasks fall within an employee’s key responsibility area, it is easier to delegate tasks to that employee. This can help improve overall efficiency in the workplace.
  4. Improved communication: By communicating the key responsibility areas for each employee, managers can ensure that everyone is aware of their roles and responsibilities. This can help avoid misunderstandings and confusion. 

KRA Examples 

KRA examples might include such measures as the number of calls made per hour by a customer service representative; the rate at which a salesperson responds to emails; the average time it takes to complete a task.