ISO 9001 is a standard within the family of quality management systems standards. It is a quality management standard outlining requirements for an effective quality management system (QMS). It applies to organizations of all sizes and industries.
The standard is designed to help organizations improve their performances by providing a framework for setting quality objectives, implementing quality control procedures, and continually improving their QMS.
Organizations that are ISO 9001 compliant demonstrate to their customers that they are committed to providing high-quality products and services. In addition, these organizations tend to have lower costs associated with rework, defects, and customer complaints.
The purpose of ISO 9001 is to provide Quality Management System (QMS) requirements. A QMS can help an organization improve its effectiveness and efficiency in meeting customer requirements.