Connoisseurs of business transformation describe change management as the process, tools, and techniques used to manage the people’s side of change to achieve the desired business outcome. In other words, it is how you motivate employees and stakeholders to get on board with a new initiative, product, or service.
There are many different models and frameworks for change management, but they all share a similar goal: to help organizations successfully navigate periods of transformation. A few popular ones include Kotter’s Change Management Model, McKinsey’s 7-S, Kübler-Ross Five Stage Management Model, and ADKAR Management Model.
Each model has its unique approach and suggested course of action.
There are a few critical ways that change management models can improve company culture:
Employees’ feelings of uncertainty and confusion are likely to increase due to change. Active listening demonstrates genuine care and respect for employees. HR executives must acknowledge employees’ concerns to go ahead with minimal resistance during the transition process.
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