A telecaller is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect. In addition, they should have the detailed knowledge of the product to resolve the problems that the customer may face. Generally, the telecallers work in an on-site call-center with a set script to provide information to the customers. Refer to the telecaller job description template to get the most qualified candidate for your organization.
We are seeking to hire a talented telecaller representative who will help us boost our sales by reaching out to potential and existing clients. As a telecaller representative, you will be responsible for reaching out to potential customers for closing the deals and resolving the queries of the current customers.
The ideal candidate will have excellent communication skills and ability to comprehend complex information in simple language to pursue the candidates. Prior experience in managing customer relations is a plus.