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HR Helpdesk

Employee Helpdesk Software

Ensure quick response on your employees' query with automated ticketing system.

Understand and resolve employee issues at once and boost their satisfaction level. Ensure quick response on your employees' query with automated ticketing system.

Trusted by 1000+ customers

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Insights & Reports

Configure the issues and queries with the help of all historical data and activities

The automated and self generating reports along with a complete dashboard view helps in making decisions as all data is at a unified place. 

Insights & Reports
Raise a tickets

Raise a ticket

Streamline and structure the communication between employees and support teams

Administer all support related issues and queries at an interconnected location. Turn emails into tickets, assign tickets to the right person automatically, tailor the support forms, etc.

Helpdesk category

Capture issues easily by specifying and organizing the categories in advance

Define which query or request will be assigned to which team member. Segregate function wise like HR, Finance, Tech queries, etc. Break the categories further into sub-categories.

Helpdesk category
faq

Helpdesk FAQ

Save time and build trust by providing pre-defined solutions to basic queries

Create and answer FAQs as per employee requirements or as per the predefined categories. Provide a deeper understanding of your product to customers.

Automated Ticketing System

Streamline and automate repetitive tasks to provide solutions quickly and systematically

Assign tickets, track response time, give an analytical view of assigned, pending, or unresolved tickets by creating predefined workflows. Monitor the time taken to resolve a query.

Workflows & TATs

Testimonials & Achievements

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Enhance employee satisfaction with active responses

Guide your users on every step and go the extra mile for them by providing quick solutions to queries.