Refund Policy

Product Subscriptions: If at any time during your first month using our "Products", you find our services not up to the mark, please contact us. We will do our best to address your issue. If you are still not satisfied, we will gladly offer you a FULL REFUND for your purchase, and downgrade your account to the free plan for that Product.

Auto-Renewal: Your monthly and yearly subscriptions will auto-renew until you cancel the service. A mail would be sent listing the service and specifying the amount that will be charged to your credit card. You can choose to opt of our services if you are not satisfied

Service Charges: If at any time during the agreed tenure of our "Services", you find our services not up to the mark, please contact us. We will do our best to address your issue. If you are still not satisfied, we will offer you a PRO-RATED REFUND for the reminder of your contract.

Exception to our Refund Policy

Please note that we will not entertain a request for refund (FULL or PRO-RATED) when we have suspended or terminated your access to Zimyo Products and Services due to a violation of our Terms of Services.

For more queries, please e-mail support@zimyo.com